Privacy Policy
Introduction
Welcome to https://st-johns.pobb.net (referred to as "St. Johns," "we," or "us"). We are dedicated to maintaining a transparent and secure online environment for our users. This Privacy Policy explains how we handle personal data, ensuring compliance with various international privacy laws and regulations, including:
- Canada's Personal Information Protection and Electronic Documents Act (PIPEDA)
- Quebec Law 25 on the protection of personal information in the private sector
- The General Data Protection Regulation (GDPR) of the European Union (EU)
- Brazil's General Data Protection Law (LGPD)
- California's Consumer Privacy Act (CCPA/CPRA), California, USA
- Colorado's Consumer Protection Act (CPA)
- Utah's Consumer Sales and Services Act (UCPA)
- Connecticut's Connectict Consumer Data Protection Act (CTDPA)
- Virginia's Consumer Data Protection Act (VCDPA)
- South Africa’s Protection of Personal Information Act (POPIA)
Scope
This policy covers all aspects of our website, applications, services, and products available at http://st-johns.pobb.net. It is important to be aware that this privacy statement does not extend to third-party platforms, applications, or services accessed through links on our site. These external resources have their own privacy policies, and we encourage you to review them before providing any personal information.
Processing Activities
This policy outlines the ways in which your personal data is processed when:
- You use our applications or services as an authorized user, whether through web browsers or mobile devices.
- You visit our websites that are subject to this Privacy Statement.
- You receive communications from us, including newsletters, emails, phone calls, or text messages (SMS).
Personal Data Collection
We collect various categories of personal data, which can include:
- Account Information: Details related to your user account, such as username, email address, and password.
- Payment Information: Data associated with your payment methods, including cardholder name, card number, expiration date, and security codes.
- Financial Information: Records of transactions, purchase amounts, and billing addresses.
- Purchase Information: Items you have bought from us, along with related order details.
- Mobile Device Identifiers: Unique identifiers from your mobile device, such as IP address, device ID, or advertising ID.
- Location Data: Your geographical location data, which we may collect when you use our services.
- Feedback: Comments, reviews, and other feedback you provide to us.
- Social Media Information: Personal details you choose to share on social media platforms that are linked to your account.
- Product Information: Details about products or services you have inquired about or purchased from us.
We gather this data through various means: user input forms, account settings, transactions, device interactions, analytics tools, and third-party service providers. Additionally, we may receive personal data from third parties who assist us in providing our services, always adhering to their respective privacy policies.
Cookies
St. Johns uses cookies to enhance your online experience and for analytical purposes. Cookies are small text files stored on your device by our website or third-party services. They serve multiple functions:
- Strictly Necessary: These cookies enable core features of our website, such as account login and access to secure areas.
- Preference: They remember your settings and preferences to personalize your experience.
- Analytics: Used by analytics tools to collect information about user behavior on our site, providing insights for improvement.
Users can manage their cookie preferences through our Cookie Manager, allowing them to control which types of cookies are accepted.
Retention and Deletion
We retain personal data only for as long as necessary or permitted under applicable laws and the purposes for which it was collected. Once these purposes have been fulfilled, we securely delete or anonymize your data. Here’s a breakdown:
- Account Data: Retained until your account is inactive or closed, in accordance with our terms of service.
- Transaction Records: Kept for financial record-keeping and tax requirements (typically 7 years).
- Customer Support Communications: Stored for customer service purposes (up to 3 years).
- Analytics Data: Retained for a limited period for analytical trends (6 months to 2 years).
Security Measures
St. Johns implements robust security measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction. These include:
- Encryption: We use encryption protocols for data at rest and in transit to ensure secure communication.
- Secure Third-Party Processing: We engage trusted third-party service providers who adhere to strict data protection standards.
- Access Controls: Our internal policies restrict access to your personal information on a need-to-know basis only.
Children's Privacy
St. Johns does not knowingly collect or solicit personal information from children under the age of 18. If you believe we have collected such data by mistake, please contact us using the details provided below, and we will take immediate steps to rectify the issue.
Your Rights
Depending on your location, you may have specific rights regarding your personal data, including:
- Access: The right to request access to and receive copies of your personal data.
- Rectification: The right to request corrections if your data is inaccurate or incomplete.
- Erasure (Right to be Forgotten): The right to request the deletion of your data in certain circumstances.
- Restriction: The right to limit the processing of your data for specific purposes.
- Portability: The right to receive your personal data in a structured, commonly used format and to transfer it to another controller.
- Objection: The right to object to the processing of your data based on legitimate interests or for direct marketing purposes.
- Non-Discrimination: The right to be free from discrimination when exercising your data protection rights.
To exercise any of these rights, please contact our Data Protection Officer using the details provided in the "Contact Information" section below. We will respond to your request within the time frame prescribed by applicable law.
Changes to Policy
St. Johns reserves the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page, and the revised policy will take effect immediately upon publication. We encourage you to review this page periodically for the latest information.
Contact Information
For any queries related to privacy, data protection, or this Privacy Policy, please contact us:
- Email: [email protected]
- Address: St. Johns Data Protection Team, [St. Johns Office Address]
We appreciate your trust in allowing us to process your personal data. Your continued use of our website and services constitutes your acceptance of this Privacy Policy.